Audit trails: efficient tracking of records suitable for audits

Audit trails

Audit trails functionality is used to review user actions in Manage. By default, actions are listed chronologically, from the latest to the oldest. Click into/hover over the DATE AND TIME field and use the arrow that appears to change the display order.
ACTION LOGS tab contains records of logging in/out, viewing patient data, and patient data export. You can search records by: 
  1. User name
  2. Patient name
  3. Patient ID
USERS tab lists all updates to user records. You can search records by:
  1. User name
  2. User ID
PATIENTS tab lists all updates to patient records. You can search records by:
  1. User name
  2. Patient name
  3. Patient ID
  4. NHS number
SETTINGS tab contains records of changes to environment settings. If the system is not working properly, it is possible to see who initiated the changes and what exactly was done.  You can search records by:
  1.  User name
Detailed view is available on the following tabs: USERS, PATIENTS, SETTINGS
To access the detailed view:
  1. Left click a record you selected
  2. Hover over a record and click 


More about the Audit trail functionality in our E-learning course


    • Related Articles

    • Documentation and Audit Trail

      Welcome to our specialized E-learning module on the documentation and audit trail functionalities in Manage! In this module, you'll gain proficiency in: Utilizing patient and business surveys for audit purposes Efficient tracking of records suitable ...

    • Bridge Prepare for Offline

      The Export to Bridge (Offline) functionality helps clinics maintain continuity of care when internet access is unavailable — such as during home visits by audiologists or in low-connectivity environments — by enabling secure offline access to patient ...

    • Public Release Notes - Manage 11.5.0

      About this release September 8th, 2025 Manage 11.5.0 Manage 11.5.0 strengthens operational transparency, financial control, and communication tracking with new tools for audit logging, offline data access, and streamlined reporting. Key highlights ...

    • Public Release Notes - Manage 11.8.0

      About this release December 2, 2025, Manage 11.8.0 Manage 11.8.0 introduces powerful new capabilities to enhance operational flexibility, improve patient engagement, and deliver more accurate reporting — all designed to reduce manual effort and ...

    • Patients/Leads

      PATIENTS module helps you manage all patient-related information. There are two record types in this module: Patient – full access to all features and workflows. Patient Lead – a preliminary record with limited functionality. Leads can be converted ...