Audiometry measurement has limited range on graph in Primus software
After transducer changing it might happen that a
limitation of the measurement range is present on graph in Primus software.The described issue relates to misbehavior of older Primus software
versions and new transducer plugs.
Primus software version can be checked in Help > About, and if it
is lower than 4.0.0 the software upgrade is needed.
After upgrading software, with Primus board connected, the
software will then ask to also make a mandatory firmware upgrade.
After upgrading software and firmware, click Tools > Refresh
Transducer Data (choose your transducer/conductor)After refreshing Transducer Data please re-plug it, then measurement graph
should be shown correctly.
Please note that when making Refresh Transducer Data transducer should be connected directly to Primus board (without sound booth cables).
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