Change HA Device Status if sold in Aurora - Patient Info>History
To change the Status on a device sold on an invoice in Aurora, go to Patient Information to History and Double click on the Hearing Aid.
You should be able to see the status:
Related Articles
Inactive HA display in Summary, how to fix
When a serial number is changed on a Repair, and the old s/n marked as inactive, the Summary Patient screen does not take into account the "Inactive" status. Note: When a serial number is exchanged in a repair, we add the trx to "Competitive HA's". ...Audiograms and Patient Hearing Loss updates
The system will only update the hearing loss if/when (based on audiograms) the patient’s hearing loss changes. Ie. Test 1: Normal Set To Normal User manually changes patient to “Mild” Test 2: Normal - check the last Audiogram, it said "Normal", ...Patient Inquiry - for Hearing Aid sales report incl. Competitive HAs
T obtain a list of all hearing aid sales, Go to: Reports & Inquiries>CRM & Marketing>Patient Inquiry In the filters options click on Sales History Selection, then check the boxes Use Sales History, Select HA Only and Detailed Hearing Aid Export. A ...Patient pays Quote deposit in a different Location to the Quote Location
If a Patient pays a Deposit on a Quote in a different Location to the Quote location, they can’t enter it on the Quote itself because it will display in the wrong location during the daily close. Nor can they enter that deposit in Receive Payments – ...C1, C2 BTE Dispensing Fee, NS (Non Standard) category, Changing Categories on claims, change top up or B&M cost
Some companies embed the dispensing fee in the cost of devices. This is done in the Config>Inventory Menu>OHS Categories menu item. On the claim itself, Users can also change the category next on the Hearing Aid information line, for example, if it ...