If this message appears during DC3: it usually means that an invoice is out of balance for some reason - perhaps rounding. The Invoice # can be seen by clicking on the Details Go to Sales, Repairs & Orders>Invoices & Quotes and open the invoice. ...
When a downloaded file in the HSP Portal for upload in Aurora through Receive Claims, you get an error “Invalid Batch Identifier …” – this means that the CSV file that you downloaded in the HSP Portal has no leading zeros in the filename. This ...
MANAGE Company Email Configuration It is possible to configure emailing from Manage to enable the following: 1. The emailing of certain documents to Patients 2. Enable customized integration points between another database and MANAGE 3. Email reports ...
You have a scheduled job set up to run Export Patients and Export Invoices – which, for example, may run every Monday at 7am. This week, the job appeared to have run but the file was not available for download for Export Invoices, per the ...
Normally when Access Violation happens, it might be caused by many factors and usually kills the client session. For example, if another user is taking one payment from a Patient, and you are also trying to take a payment for the same patient - or ...