How to work with Price Books

• Related Articles

• Updating Product Prices and Costs; Pricing by Location updates

  Once you are live and working in Manage, the original product sheet with new costs/prices cannot be imported because we would have to 'overwrite existing'  and that would wipe out any product history. If you have an original product import sheet with ...

• VAT split – sales that contain the product price and service in one price.

  What is VAT Split/Bundle sale, and how it works A situation when an invoice contains only the hearing aids, but the price of those hearing aids consists of the hearing aids as well as the cost of the service. The Hearing Aid price must have VAT ...

• Public Release Notes - Manage 11.7.0

  About this release November 3, 2025, Manage 11.7.0 Manage 11.7.0 introduces a suite of new features designed to enhance control, accuracy, and visibility across clinical and operational workflows. Key highlights include: Granular permissions for ...

• Finance settings

  NOTE: If a setting is no longer relevant or applicable, it can be set to INACTIVE using the respective toggle or DELETED using the that appears on hover. When you left click on a specific entry, you can quickly launch the EDIT mode. Sale related [AU] ...

• Error Message: "The S/N, Color, Side and BatteryType, Quantity, Price and Discounts cannot be changed for sale with Trials or Purchase Orders."

  1. Problem Description Users may encounter an error when trying to add serial numbers from a previous patient sale. This issue typically occurs when the original patient sale is a duplicate transaction and the serial numbers were already removed from ...