HSP Claims - Partial Approvals
· In a partially approved claim, an X will mark the rejected items
· Clicking this will prompt you to remove it.
· If Yes, the status of the claim will change from Rejected to Approved.
· If No the claim status will remain rejected. They must be removed eventually. You will then deal with those rejections as required eg with a new claim.
Related Articles
How to Archive or Delete HSP Claims & Quote Claims
A claim can only be archived. If it is unapproved and un-exported in DC it can be emptied then archived. If Claim Generation (B&M Updates) are set to be created as Quotes in Config>System>HSP Parameters they can be deleted. If they are unapproved & ...
Deleting or Archiving old HSP Claims
Archiving HSP Claims is a tool for housekeeping your data. It speeds up searches for Claims by allowing users to archive selected HSP Claims so they no longer appear in selection windows. Archiving means that these HSP Claims will no longer be ...
Payment Location on HSP Claim
Payments on an HSP Claim are associated to the location on the claim at the time the payment was taken. For example, if a claim location is 1 when the payment was taken, it will remain so even if the location is changed to 2. If the payment has been ...
HSP - 3FAHL Overview
3FAHLS readings will auto-fill in an HSP claim or quote claim if the audiogram has been entered into Aurora or if you have previously created an HSP Claim with certain HSP items and had 3FAHL values included eg a 600 or 800. If the 3FAHL information ...
How to process the refund on a VOID claim
The VOID option is only available on claims that have been exported in the daily reconciliation process (Daily Close) · It creates a mirror image claim to undo the original, then · Creates a new 3rd claim which can be edited as ...