HSP configuration

HSP configuration module provides integration with Australian Government Hearing Services Program. It enables Manage users to prepare claims for the HSP portal and import claims processed by HSP.

General

In General, you can specify whether your company is:

1. Exempt from income tax
   
2. A registered GST payer
   

In Claims:

1. Include "Ready to review" status in the claiming process:
   
1. This additional step allows a dedicated specialist to review claims before submission to HSP.
   
2. Workers without special permissions can perform initial reviews, moving claims between Draft and Ready to review statuses.
   
3. Specialists with the 'ReviewClaim' permission can complete the final review, transitioning claims to Ready to send status.
   
2. Specify service numbers from HSP contracts in the dropdown menu to enable certain services skip the Ready to review step and move directly to Ready to send.

HSP contracts

Here you can view a list of HSP contracts. Priority ordering is available for the following columns: Name, Start date, End date. Based on a contract's status, a contract can be:

1. Active
2. Expired
3. Next  (takes effect after the active contract expires)
   

Add a contract

Employ any of the following options:

1. IMPORT control. Use a .JSON file provided by Auditdata support.
   
2. +CONTRACT control. In CREATE mode, add the name and validity period. In EDIT mode, configure the details.
   
3. Hover over an existing contract, click  and choose COPY.
   

Edit a contract

In EDIT mode, you can access/modify HSP contract settings contained within the following tabs:

1. General - contract name and validity period
2. Services - available hearing services
3. Categories  - included  product categories
4. Rules - rules by which HSP invoices are validated. They are shown to users as warnings or reminders. If the user creates an invoice ignoring the conditions of the rule, the HSP claim would be invalid.
   
5. Maintenance settings are used to configure all maintenance-related processes:
   
1. General - 'HSP plan' and 'Top up plan' details (cost, total amount and GST).
   
2. Expirations - maintenance services that should be included in the HSP claim to trigger the auto update rule. On import of the approved claims for these services, the B&M plan expiration date will automatically be updated in the PATIENT profile.
   

Services, categories, and rules will be added automatically when you import a contract.

• Related Articles

• Hearing Services Program (HSP) HSP Cloud Service Provider Checklist / IRAP Assessment - MANAGE IT Regulatory

  Provider Factsheet - Management of Client Records The Department of Health (the department) is responsible for managing and administering the Australian Government Hearing Services Program (the program). As specified in the Service Provider Contract ...

• HSP E-Claiming Guide - Send / Receive Claims

  1.1 HSP E-Claim Export/Import Overview When a file is created to send to HSP it marks the claims as 'Pending' and locks it so it can’t be changed. When HSP returns the file, and it is imported to Manage the following happens: · The claim status is ...

• VOID an HSP Claim in Aurora / Manage

  - Note: The VOID option is only available on claims that have been exported in the daily reconciliation process(Daily Close). Void Claims The VOID option is only available on claims that have been exported in the daily reconciliation process (Daily ...

• HSP Activity Wizard Video [Australia only]

• HSP Data Compliance Survey Questions - MS Azure documents and survey overview

  Contracted Service Provider Notice Use of Cloud Services for storage of client records  (CSPN - 202014) The HSP Compliance survey is for clients currently using cloud services for the storage of client records. See below questions on the survey and ...