Notifications - SMS messages are being truncated to 160 characters. Reason: Long SMS setting not being configured on the Kapow account

Notifications - SMS messages are being truncated to 160 characters. Reason: Long SMS setting not being configured on the Kapow account

To resolve this, do the following:

  1. Log into your account at kapow.co.uk (Username and password required)
  2. Click on SMS Centre
  3. Click on Sending Options
  4. Set "Enable Long SMS?" to Yes
  5. Set "How many parts?" to 9 (Kapow’s max)
    • This will allow a message coming out from Aurora to be sent across multiple messages if its length is greater than 160
  6. Kapow charges for each message sent from Kapow itself, not each single item in Aurora, so if the message is 400  characters long, 3 credits will be charged.
  7. Click Update to save these changes

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