Patient Inquiry - for Hearing Aid sales report incl. Competitive HAs

Patient Inquiry - for Hearing Aid sales report incl. Competitive HAs

T obtain a list of all hearing aid sales, Go to:

Reports & Inquiries>CRM & Marketing>Patient Inquiry
In the filters options click on Sales History Selection, then check the boxes Use Sales History, Select HA Only and Detailed Hearing Aid Export. A new screen will open automatically.

The most important field on this screen is the last one: Include Competitive Aids.  Set this as required then press OK, then on the next screen OK again.


You will be back at the original Patient Inquiry screen. Use the icon up top and press Continue, to eventually obtain a list of everyone who has sales.

Click the Excel Icon. Either select the fields you want to include on the Excel export, paying particular to the last set of fields which are related to the sales history, or click Select All to include all fields on the excel sheet.
Press Continue. You will be prompted to open or save the file.
You may sort the document as required.
To sort in Excel
Highlight the text and in Excel click on Data>Sort. Select the column(s) to sort on, then select descending or ascending.  It may ask you to sort anything that looks like a number as a number - accept that suggestion.