Payment Location on HSP Claim

Payment Location on HSP Claim

Payments on an HSP Claim are associated to the location on the claim at the time the payment was taken. For example, if a claim location is 1 when the payment was taken, it will remain so even if the location is changed to 2.

If the payment has been exported in Daily Close 2 (Cash) yet, to correct this error VOID the payment under ACCOUNTS RECEIVABLE > REVIEW PAYMENT HISTORY by finding the account (patient) and the payment number and VOIDING it all together. If the VOID button is not available to you on this screen, your user does not have permissions to voiding payments under APPLICATION USERS and you will need to speak with your system administrator for assistance.

Then go back and take the payment again while the claim is under 2 location which will allocate the payment to 2, or enter it in RECEIVE PAYMENTS which allows you to select the Location.


    • Related Articles

    • HSP E-Claiming Guide - Send / Receive Claims

      1.1 HSP E-Claim Export/Import Overview When a file is created to send to HSP it marks the claims as 'Pending' and locks it so it can’t be changed. When HSP returns the file, and it is imported to Manage the following happens: · The claim status is ...
    • How to Archive or Delete HSP Claims & Quote Claims

      A claim can only be archived. If it is unapproved and un-exported in DC it can be emptied then archived. If Claim Generation (B&M Updates) are set to be created as Quotes in Config>System>HSP Parameters they can be deleted. If they are unapproved & ...
    • Deleting or Archiving old HSP Claims

      Archiving HSP Claims is a tool for housekeeping your data. It speeds up searches for Claims by allowing users to archive selected HSP Claims so they no longer appear in selection windows. Archiving means that these HSP Claims will no longer be ...
    • HSP Payment different to Claim Amounts - Rejection Message - Total Amount Mismatch

      HSP Payment different from Claim Amounts Rejection Message - Total Amount Mismatch HSP no longer verify the amount on the claim, they pay what they know it should be. This can result in payment and claim mismatches. In this case, while the claim is ...
    • VOID an HSP Claim in Aurora / Manage

      - Note: The VOID option is only available on claims that have been exported in the daily reconciliation process(Daily Close). Void Claims The VOID option is only available on claims that have been exported in the daily reconciliation process (Daily ...