Payment Location on HSP Claim

Payment Location on HSP Claim

Payments on an HSP Claim are associated to the location on the claim at the time the payment was taken. For example, if a claim location is 1 when the payment was taken, it will remain so even if the location is changed to 2.

If the payment has been exported in Daily Close 2 (Cash) yet, to correct this error VOID the payment under ACCOUNTS RECEIVABLE > REVIEW PAYMENT HISTORY by finding the account (patient) and the payment number and VOIDING it all together. If the VOID button is not available to you on this screen, your user does not have permissions to voiding payments under APPLICATION USERS and you will need to speak with your system administrator for assistance.

Then go back and take the payment again while the claim is under 2 location which will allocate the payment to 2, or enter it in RECEIVE PAYMENTS which allows you to select the Location.


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