Uninstalling the Generic Bluetooth Adapter (Win 8)

Uninstalling the Generic Bluetooth Adapter (Win 8)

1. To uninstall the generic Bluetooth driver:
          a. Click on the Windows’ Start Menu button on the Windows’ task bar:
          b. Select the Control Panel.
          c. Click on the Device Manager:
         
          

         d. Click on the Expand button next to Bluetooth to reveal the list of Bluetooth drivers (this example shows that there is a problem with the Generic Bluetooth radio):

         

         e. Right-click on the Generic Bluetooth Radio and select “Uninstall”:

         

         f. Click on the OK button, when prompted.

         

         g. The generic Bluetooth driver is removed.
         h. Close the Device Manager
         i. See the Quick Start Guide to re-install the Bluetooth adapter.

    • Related Articles

    • Failed Bluetooth Connection

      In some cases, the audiometer may fail to connect due to Bluetooth and/or device readiness. In this case, press the power button on the audiometer again, wait for the slow blinking LED light, and then click on the Connect button a second time. If the ...

    • No Bluetooth Radio was found

      If you get this message, Symphony cannot detect the Bluetooth radio on your computer.  1. Open the Task Manager:          a. Press the CTRL, SHIFT, and ESC keys to open the Task Manager.          b. Click on the Services tab.          c. Right-click ...

    • Lost connection

      The audiometer can lose its connection from Symphony when the Bluetooth signal is either lost or weak. Bluetooth communications are limited to a distance of 30 ft. (~ 10 meters), so the audiometer must be within this range in order to connect to ...

    • Patient Communications Not Working

      1. Patient communications is not supported for USB connections and for Amplitude T-series audiometers. 2. If you are using internal Bluetooth, then the type of internal Bluetooth may not be compatible with Symphony. Refer to the Quick Start Guide for ...

    • Error P0077 when starting Symphony 1.3

      1. Uninstall Symphony software from Control Panel of Windows. 2. Open this folder: C:\Users\Public\Documents\Otovation Once inside this folder, find and delete the Symphony folder 3. Reboot PC. 4. Make a right click on the Symphony installation file ...