1. WHAT'S NEW

1. Search across everything in one place
   Find Patients, Appointments, Invoices, and Serial Numbers from a single search bar.
   
   
2. Go straight to what you need
   Open any record directly from the search results.
   
   
3. Get smart, connected results
   View related records grouped together, such as a device and its invoice.
   
   
4. Use minimal input
   Start seeing results after entering just three characters.
   
   
5. See only relevant data
   Results are filtered automatically based on your role and location permissions.
   
   
6. Access search instantly
   Use keyboard shortcuts to open (Ctrl + F) and close (Esc) the search bar.

HOW IT WORKS

Global Search allows records to be found by entering only the beginning of a value, such as a name, number, or identifier.

1. To start searching, click  in the application header.
   
2. In the search bar that appears, start typing letters or numbers.
   
3. Results will appear automatically as you type. By default, results include all matching records across the system (All filter is applied).
   
   
   
4. To narrow down the results, select one of the available filters (Patient, Sale, Product, Appointment) to view only specific types of records.
   
   
   
   
5. Clicking on a search entry will open the corresponding record in its relevant module.
   
   
   

NOTE:

1. Search results visibility and access depend on user role and location permissions.
   
2. Certain records (such as deleted or cancelled appointments) are excluded from results where applicable.
   

Location-based access is applied: users only see records for locations they are permitted to view.

[ALL] Inventory Overview Report

[UK] NHS Active Pathways Report

Location-based access is applied: users only see records for locations they are permitted to view.

2. IMPROVEMENTS

4. SOLVED ISSUES

1. An issue was resolved where exported survey PDFs contained only questions and selected answers, while key information such as client name, clinician, date of service, and voucher numbers was missing. Additionally, an unintended licensing message was displayed in the document. The export functionality has been corrected to include all entered survey data and to remove the external licensing message from the PDF output.
   

[AU] "Items That Can Only Be Claimed Once Per Patient" Warning Not Triggered for Each Service Separately

1. An issue where the warning "Items that can only be claimed once per patient" was incorrectly triggered across grouped services, blocking invoice creation, has been fixed. The validation now applies to each service number separately, so a new eligible service is no longer blocked by a different service that can only be claimed once.
   

1. An issue that caused an error when editing the warranty expiration date for devices with a missing Sale ID has been fixed. The system now correctly prevents editing for devices that are not eligible for manual changes, avoiding confusing error messages and providing more consistent behavior.
   
   

1. An issue where appointments could not be canceled or confirmed using the Scheduler pop‑up window has been fixed. The problem affected migrated appointments, while manually created appointments were not impacted. The Scheduler pop‑up now correctly saves status changes for both migrated and manually created appointments.
   
   

[AU] Patients Missing from Battery & Maintenance Page

1. An issue where patients with valid HSP maintenance plans were not appearing on the Battery & Maintenance (B&M) page, preventing claim generation, has been resolved. This was caused by the system treating all “in progress” maintenance claims (e.g., Draft, Ready to Send, Sent) as blockers, regardless of age, including outdated claims (e.g., from 2023). The fix ensures that only claims created within the last 12 months are considered “in progress,” so older claims no longer block patients from appearing and new B&M claims can be generated.
   

[AU] HSP Claims: Service Date Prints One Day Earlier Than Recorded

1. An issue was identified where the Service Date on generated documents could appear one day earlier than the recorded value due to time zone differences. Date handling in document generation was updated to use the original Service/Fitting Date from the appointment/item without applying time zone conversions. This ensures that the printed Service Date matches the stored value regardless of differences between user and location time zones. The same fix was also applied to DVA printouts.

[AU] 500 Server Error Triggered by Unsupported Sorting

1. An issue has been fixed where using a sorting arrow control caused an error and blocked further filtering. This occurred because a sorting control was visible on the "Battery & Maintenance" page without full system support. The unsupported sorting control has now been removed, allowing filtering and navigation to work reliably without errors.
   

[AU] HSP Claim Status Not Updated After Response File Import

1. An issue where HSP claim statuses remained "Sent" after importing a response file has been fixed. The problem was caused by formatting differences in status values, such as extra spaces or casing variations. Import validation has been updated to handle these variations, ensuring claim statuses are now updated correctly.
   

[AU] Cashbox History Printout Displays Incorrect End Date (+1 Day)

[All] Stock Take: Search Failures with Multiple Locations (Filter and Request Issues)

1. An issue where patient numbers were displayed without the configured country‑specific prefix in the "Patient and Lead Information" report has been fixed. The report now displays patient numbers using the same country prefix and format as shown on the patient record, ensuring consistent identification and preventing confusion when referencing patients across the system. The same fix was also applied to the "Date of Birth" report.