Bridge - "Error: Cannot validate NOAH User"
Issue: Error message: "Cannot validate Noah User"
Root Cause: The Noah clientsettings.xml configuration file is not valid. The server name in this file is not set to “localhost”. As a result,
Noah will attempt to connect to a Noah network server if this parameter is not
set to “localhost”. You can navigate to C:\ProgramData\HIMSA\Noah then open Clientsettings.xml
Search
"ServerName" inside ClientSettings.xml and check the value of line
<Data xsi:type="xsd:string"> </Data> is not set to
localhost, this would likely cause the error "Can not validate Noah
User".
Solution: When using a Noah OMS system like Bridge, this must be set to
“localhost”. Changing this parameter to “localhost” should resolve the problem. To change this you need to navigate to C:\ProgramData\HIMSA\Noah then open Clientsettings.xml
Search
for the ServerName inside ClientSettings.xml and change the value of
line <Data xsi:type="xsd:string">localhost</Data> to
localhost.
Related Articles
Bridge 2.X. Getting Started Guide
Learn how to: Use Bridge Online Mode Configure User Settings Review Client Data Delete Audiometry Session Actions Work with Measurement Modules Manage Journal Records Export NHAX Client Data Import NHAX Client Data Use Bridge Offline Mode Use ...
Bridge2 installation
Please perform the steps below before starting the installation process of Bridge2: - Have up-to-date Windows 10/11, Noah version 4.13 or higher, and a valid Noah Engine license installed on this PC - Close all Noah windows, Measurement modules and ...
Public Release Notes - Bridge 2.2.0
About this release Release date: April, 2024 We are excited to introduce our update to Audidata Bridge, packed with new features and important bug fixes to enhance your experience. Features/Enhancements Patient export to an NHAX file. By exporting ...
Public Release Notes - Bridge 2.5.0
About this release Release date: August, 2025 This release brings key enhancements to the Bridge Desktop App, focusing on improved data import workflows and system stability: Role-Based Access: Permissions managed via Entra ID and Manage. New Import ...
Public Release Notes - Bridge 2.4.0
About this release Release date: March, 2025 We are thrilled to unveil the release of version 2.4.0, packed with a variety of impactful updates designed to elevate your user experience. Here’s a closer look at what’s new: Role-Based Control for NHAX ...