FAQ
Zapier Integrations - Google
General Info Auditdata Manage can be integrated with various third-party software using Zapier. More information how Zapier works can be found here - https://platform.zapier.com/quickstart/how-zapier-works. Generally, each Zap consists of three major ...
NHAX Import tool requirements for Bridge 2
NOAH data quality is important for a correctly done NOAH patients import into Bridge 2 and subsequent Bridge 2 work with this data. NOAH data requirements file(s) must be uploaded to the secure storage by the link provided by Auditdata Support NOAH ...
How to update Hearing Services Program Maintenance Agreement – 1 October 2023
How to update Hearing Services Program Maintenance Agreement – 1 October 2023 Please refer to the attached Hearing Services Program maintenance agreement form.docx Navigate to Config > System > Document Comments Select Type HSP Maintenance Terms . ...
Add discount or product with negative quantity to an HSP Claim [Australia]
In the Manage OMS, to add a product onto a claim with a negative amount, the product itself has to have a default quantity of -1. The field is on the right hand side of the window: Set this to -1, then add it to the Accessories window on the HSP ...
Session Locked? Did you use the Exit icon to close a function, or sign out correctly?
One of the most common support calls is about locked or dropped sessions. It is nearly always caused by incorrectly exiting programs. As a rule of thumb, if the Exit icon exists, use it. Please regularly remind your whole team. Closing the Auditdata ...
Hearing Services Program (HSP) HSP Cloud Service Provider Checklist / IRAP Assessment - MANAGE IT Regulatory
Provider Factsheet - Management of Client Records The Department of Health (the department) is responsible for managing and administering the Australian Government Hearing Services Program (the program). As specified in the Service Provider Contract ...
Petty Cash Expenses Paid using Cash On Hand from Sales - how to handle
Are you paying expenses out of cash on hand from sales, thus not having enough cash to bank to match receipts from sales? This article is offered as a potential method to manage such a scenario. Before adopting this proposal, please test extensively ...
Bridge - NOAH Data Import Requirements
The following instruction is valid for Manage users already having existing Manage patients If you want your NOAH patients to be imported from NOAH System into Bridge, you need to ensure your NOAH data is meeting certain criteria. Otherwise, import ...
Resize a Logo in Paint; upload to Auditdata Manage
Open Microsoft PAINT Find and open the Logo. Click on RESIZE. If it just needs to be enlarged or reduced with the same dimensions, click on PIXELS. The recommended max size options for a logo are about 356px X 100px for invoices, quotes, FastTrack ...
VOID an HSP Claim in Aurora / Manage
- only possible if daily close is run, and if claim is not sent to HSP [Australia only] or Rejected Claims Void Claims The VOID option is only available on claims that have been exported in the daily reconciliation process (Daily Close) but have not ...
Schedule on your Mobile Phone - "Simply Hearing Mobile" App
MANAGE has an iPhone and an Android app that allows users with permission [in Configure System Settings>System>Application User] to view and edit their schedules. An end user may view their Schedule and may be able to Edit or Add appointments from ...
Migrating to Noah Bridge
Once you go to Bridge you will no longer need a Noah server. The key is to ensure that the computers you want to use Noah Bridge on are running Noah 4.13 - so you will install it locally. If you have a Noah server and are migrating to Bridge it's ...
Support and Troubleshooting Information
Support Overview We support your Key Users. To log a support call, email support@auditdata.com . To call support call +61 [0]2 66 855 300. The aim is to document the issue well enough to enable us to replicate the steps taken to create the issue. ...