Fast-Track invoices opens as .SH2 extension - POS Print active, hosted clients can't use

When printing a Fast Track Invoice, if it opens as an .SH2 document which can't be viewed in Adobe, it is because Enable POS Receipt Printing has been activated.

Turn it off and the problem will go away. Hosted Users cannot use POS Printers.

• Related Articles

• Fast-Track Invoices

  Fast-Track Invoices are designed for a sale that requires less information than the traditional device sale. Designed to be a simple sale, Fast-Track Invoices cannot have funding sources or products that require a serial number. Fast-Track Invoices ...

• Email Template and Company Email Configuration Instructions - MANAGE

  With the assistance of your IT person to provide email account details, it is possible to configure emailing from Manage to enable the following: Email documents to Patients (but not to Funders) Email reports from the Report Scheduler to staff ...

• Printing errors - Logo or turn on Crystal debug mode

  If Forms won't print it could be a couple of things - first, the logo size. Remove the logo and print - does it work? If so, it is the size of the logo. If there is still a problem, turn on debug mode in Config>SH Parameters>Crystal, print from all ...

• Label Printing - Dymo Label Writer - Code: 87261440 Manufacturer Code: LW450

  HOW TO SET UP THE DYMO LABEL PRINTER (see the online Aurora Help Manual) Dymo Label Writer  - Code: 87261440 Manufacturer Code: LW450              To set up the DYMO LABEL PRINTER, install the Dymo printer driver on each machine that will be using ...

• View Active User Sessions - User control of locked Sessions; Inactivity Timeout 90 mins - 2 hours

  There is an inactivity time out in Aurora, usually 90 minutes or 2 hours. If a user session is locked it may be because it timed out. It can be reset. Here is an overview of how. A user can have up to 4 functions open on 4 different tabs in any one ...