FAQ
Generic guide for downloading and installing Crystal Reports in Auditbase
+44 (0) 333 444 4212 www.auditdata.com support@auditdata.com Generic guide for downloading and installing Crystal Reports in Auditbase. Installing and saving the new reports to Auditbase To install your new Crystal reports the first task is to ...
Setting up a default label printer
You need to go to sysadm tool and set the earmould label and patient label if required, to send to label printer in the printer extension as below Then go to workstation settings and select the default printer configuration as shown below This will ...
Checking the Trust Centre settings when having Word issues
+44 (0) 333 444 4212 www.auditdata.com info@auditdata.com Checking the Trust Centre settings when having Word issues. Open a Word document and go to File-Options-Trust Centre-Trust Centre settings-File Block settings and ensure that Word 97 Binary ...
Auditbase is not affected by the Log4J 2 vulnerability CVE
+44 (0) 333 444 4212 www.auditdata.com support@auditdata.com 14 December 2021 Auditbase is not affected by the Log4J 2 vulnerability CVE-2021-44228. Auditbase is not affected by the highly publicised Log4J 2 vulnerability CVE-2021-44228 ...
Duplicate Clients/Patients - What is the Merge process?
When a duplicated Client has been found in the database and there needs to be a merge of the duplicated clients the following process should be completed: 1. Open Client Information 2. Open Functions 3. Select Master Client 4. Select the client to be ...
Is it possible to outdate or delete a resource?
In Auditbase it is possible to delete a resource which has no bookings attached to it. This sometimes is necessary when a resource has been created in error. To delete an Empty resource these steps should be followed: 1. Open System Administration. ...
Setting up Auditbase for Waiting List Prioritisation
+44 (0) 333 444 4212 www.auditdata.com support@auditdata.com Setting up Auditbase for Waiting List Prioritisation. The clinical validation of diagnostic waiting lists project[1] will produce a clinically validated waiting list that allows diagnostic ...
I need to change the number of visible resources in the Booking module, where can I do this?
Auditbase will default to 5 visible resources in the Booking Module until a change is made in the Administration settings. To change this setting Auditbase Administration should be opened and then User and Workstation options -> Workstation settings ...
Can I request that Auditdata create a custom Crystal report for my organisation?
Yes - Auditdata can create a custom report for your organisation should this be requested. This service is chargeable and quotes are provided following the completion of our Specification document. If this is something which your organisation is ...
The Symbols I can see in AB Audiogram do not match what they should be, how can I change this?
Open Auditbase Administration, Testing, Audiogram settings and Audiogram Symbols. Select the Symbol which is not showing as it should be and right click on the symbol. Edit the symbol as seen in the video and then Save it back to the database. Once ...
Why aren't all my resources being shown on the Booking screen?
In Auditbase version 6 a newly created resource will be automatically added to all existing users resource setup. Individual User: As the "Resource setup" is individual to each user any changes need to be made on the User setup and not within the ...
I cannot access the built in Crystal Reports, why?
One of the more common issues affecting access to the built in reports to Auditbase is that the ODBC connection has been disabled. To reinstate the connection the following process should be followed: 1. Open Auditbase Administration, User and ...
Is there a way to prevent a clinician from accessing a specific patient?
Auditbase has the option to restrict access for clinicians to specific patients where this is appropriate. Assigning Access restriction is an extended right so cannot be used by all staff, unless assigned to their role. The process for restricting ...
How are Timetable and Booking Symbols created in Auditbase Administration?
Booking Symbols: 1. Open System Administration, Client Scheduling, Appointment Definitions and Booking Symbols 2. Select "New" 3. Add the name of the Symbol which is to be saved: 4. Add a Priority if this is required for organisation of the symbols. ...
Is there a limit on the number of Booking and Timetable Symbols?
From Auditbase version 5.4.1 there has been an unlimited number of symbols able to be created in Auditbase Administration. A guide on creating the symbols is found here.
Is it possible to edit a Booking or Timetable symbol?
It is possible to edit the Booking and Timetable symbols in System Administration to ensure that they are easy for all staff to see clearly. Ideally symbols which have been used in the database would retain the same meaning so that reporting on the ...
Auditbase and Windows 10.
Auditbase and Windows 10 are compatible from Auditbase version 6.0.0 upwards.
Are Auditbase and Office 365 compatible?
Auditbase is compatible with Office 365 provided that it is installed locally.
How do I create Document templates?
Uniformity of documents is often required by organisations and as such it is possible to create document templates within Auditbase. This short guide demonstrates the easiest way to perform this. 1. Open Documents, Functions and New. This should be ...
How do I create a New User?
Creation of a New User in Auditbase from Version 6.0.0 upwards is performed in one of two ways. Both of these will be described below: Option One: Auditbase User (SQL based). 1. Open System Administration, Users, Security and Views, User ...
Information on 5 minute appointments
System Administration Booking and Timetable: There have been changes made to the Booking and Timetable portion of AuditBase. This has improved the reliability of the system when there are multiple users on the system. The previous restriction of ...
Upgrading and Installing Auditbase using the Command Line
UPGRADING AND INSTALLING AUDITBASE USING THE COMMAND LINE Examples below have some variable parts that should or may be replaced with custom values, they are highlighted with a yellow background. If highlighted text is italic – then replacing is ...
64 Bit drivers
64 Bit drivers 64-bit drivers (ODBC and OLE DB) let 64-bit applications (like MS Office 64-bit) access SqlBase databases. Installation is intended for use in 64-bit environment where AuditBase is already installed and configured. To install drivers ...
Auditbase Keyboard Shortcuts
Short cut Function F1 Help F2 Log Off F3 Client Search F9 Make Timetable [Booking] F10 Quick Battery Issue Ctrl+F3 Client Quick Search Ctrl+F9 Schedule Timetable [Booking] Shift+Ctrl+A Audiogram Shift+Ctrl+B Booking Shift+Ctrl+C Client Information ...