Troubleshooting
HSP Payment different to Claim Amounts - Rejection Message - Total Amount Mismatch
HSP Payment different from Claim Amounts Rejection Message - Total Amount Mismatch HSP no longer verify the amount on the claim, they pay what they know it should be. This can result in payment and claim mismatches. In this case, while the claim is ...
Data Caching - how to clear Cache
Occasionally a browser update or an issue with the cache may cause interactive icons to become "flat" boxes, with no interaction available. In this instance, you can still use the F4 function key on a standard keyboard, or in some cases double-click ...
Email Configuration -SMTP Authentication Error
MANAGE Company Email Configuration It is possible to configure emailing from Manage to enable the following: 1. The emailing of certain documents to Patients 2. Enable customized integration points between another database and MANAGE 3. Email reports ...